ergoPouch - Organic All Year Cocoon Swaddle Sleeping Bag - Dragonflies 1.0 TOG
Shipping & Returns
Shipping & Returns
Shipping
- Orders are usually processed and dispatched within 2 working days.
- UK delivery typically takes 2–4 working days after dispatch.
- You’ll receive an email confirmation once your order has been shipped.
- Free UK shipping on orders over £50.
- All items are packaged with care to ensure they arrive safely and beautifully presented.
- Some items are sent via dropshipping and so the shipping will vary for these - please contact us if you are unsure
Returns
We hope you love your order, but if something isn’t quite right:
- Returns are accepted within 14 days of delivery.
- Items must be unused, unworn, and in their original packaging.
- To start a return, please contact us at support@littlehive.co.uk for instructions.
- Return postage is the responsibility of the customer unless the item is faulty or incorrect.
- Refunds will be processed once your return has been received and inspected.
- For hygiene and safety reasons, personalised items, teethers, and comforters cannot be returned unless faulty.
24/7 Support
24/7 Support
We’re here whenever you need us.
If you have a question about your order, need help with a product, or would like some advice before purchasing, our team is always happy to help.
Support Hours: 24/7 email support
Whatsapp: +447822034237
Email: hello@littlehive.co.uk
Socials: You can also message us directly through our Instagram or Facebook page. We aim to respond as quickly as possible.
@beestillstudioltd
We believe shopping for your little ones should always feel simple and supported. If something isn’t quite right, please reach out — we’ll do everything we can to make it right.
Delivery between:
Every Cocoon Swaddle Bag comes with a FREE room thermometer to help make the process simpler for sleep-deprived parents!
Our Cocoon Swaddle Bags are designed to be both easy to use and difficult to escape from. This zip-up swaddle is TOG rated for warmth to keep a baby snug and securely swaddled without the need for complicated wrapping from day one. Being TOG-rated means that the 1.0 TOG can be used on its own in room temperatures between 21-24°C / 70-75°F with no blankets in the bassinet or cot to make this a safe sleep option for a newborn or baby. Parents can layer up underneath as needed for warmth, and follow our handy FREE room thermometer and what to wear guide included with the product to help them dress their child appropriately. We recommend pairing this with one of our TOG-rated Layers or Bodywear underneath (sold separately).
The Cocoon Swaddle bag is made from natural fibres GOTS certified organic cotton and bamboo with a touch of elastane. This means it’s firm enough to restrict startle reflex whilst still allowing stretch and movement for healthy growth. The stretch also allows for full chest expansion when breathing, added comfort, and for a baby to move its hands into a self-settling position inside the swaddle. The soft, breathable organic cotton and bamboo is certified non-toxic, dyed with water based dyes, and gentle on newborn skin, and skin prone to eczema breakouts. A zip enclosure also protects your child’s delicate skin, and the handy arm poppers transition the Cocoon from an arms-in swaddle to arms-out sleeping bag when baby is showing signs of rolling. The bell shaped design is approved by the International Hip Dysplasia Institute as being hip-healthy, and promotes proper joint development in the hips and shoulders joints. Finally, the two-way zipper makes for quick and easy nappy changes during sleep with minimal disruptions.
The Cocoon Swaddle Bag complies with AU, US, UK and EU safety and quality standards and is reviewed by the Eczema Association of Australasia as a skin-friendly product.
Product Features
Converts to Sleep Sack
GOTS certified organic cotton
Breathable Natural Fibres
Super Stretchy
Bell-shaped bottom
Keeps baby snug
TOG-rated for warmth
Zip enclosure
Two-way zip
Certified non-toxic
Feeding-friendly
No blankets needed
Machine washable
Safety
Ensure you buy the correct size for your baby’s weight, to prevent the Cocoon Swaddle Bag from riding up around your baby’s face. See our Size Guide for more information.
Not suitable for use in a 5 point harness.
How To Use
Lay Cocoon on flat, low surface with zip open and arm studs closed.
Lay baby on top of Cocoon. Tuck legs into swaddle, and zip up with baby’s hands in desired position (by sides, or across chest).
To change a nappy or cool down baby, zip open from the bottom of the swaddle to release legs and lower torso. Zip closed again when finished.
Layer underneath for warmth as needed.
To transition to arms-out sleeping once showing signs of rolling, release arms by opening the studs on the shoulders. We suggest doing this one arm at a time over several days.
If your newborn baby does not like being swaddled, it is safe to sleep them in the Cocoon Swaddle Bag with their arms out from the beginning.
Always sleep your baby in a safe-sleep environment.
Made with Care, Chosen with Intention
Designed for Everyday Babyhood
Rooted in Quality
Comfort Comes First
Testimonials
Support FAQs
Orders & Support
How can I place an order?
Placing an order is quick and easy. Simply browse our online store, select the products you desire, and add them to your cart. Proceed to the checkout process, where you'll provide your shipping and payment details. Once your order is confirmed, we'll take care of the rest.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.
How long will it take to receive my order?
We strive to process and ship orders as quickly as possible. After your order is placed, please allow 1-2 business days for processing. Shipping times may vary depending on your location and the shipping method selected at checkout. You can find more information about estimated delivery times on our website or contact our support team for specific inquiries at support@littlehive.co.uk
Can I track my order?
Yes, absolutely! Once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and stay updated on its estimated delivery date. If you have any issues with tracking your order, feel free to reach out to our support team for assistance at orders@littlehive.co.uk
What if I have questions or need assistance with my order?
We're here to help! If you have any questions or need support regarding your order, our dedicated customer support team is available to assist you. You can reach out to us through our contact form, email, or phone. We strive to provide prompt and helpful responses to ensure your shopping experience with us is seamless.
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